Customer information

Digital Delivery Policy

Last updated: 22 October 2026

How services are delivered

NextGen Digital Solutions Limited provides digital design, websites, IT consultancy and remote technical services. Services and deliverables are supplied online; no physical shipping is normally involved.

Delivery methods

Depending on the project, deliverables may be supplied by email, secure digital file transfer, website publication, or a scheduled remote support session.

Timelines

Estimated timelines and milestones are agreed individually in the written quotation or project agreement. Delivery dates may change where project scope or required customer inputs change.

Completion and confirmation

We may confirm completion by email and invite the customer to review agreed deliverables. Any revisions are handled according to the written project scope.

Support

For delivery questions or to report missing digital files, contact info@nextgendigitalsolutions.co.uk and include the project or invoice reference.